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Rush Program Details
If you choose an alternate method of shipment other than a Wellborn truck, additional freight charges will be imposed by the
carrier. When placing your order, please check your preferred shipping method and optional shipping method. By selecting
shipping methods at time of order, we will be able to quickly route your item.
The following categories of items are excluded from our Rush Program:
Curved door cabinetry, Designer and Wall Mount Suites from the Elegant Bath Collection, designer and decorative vanity
mirrors, tub apron panels, curved mouldings, wainscot, custom appliance panels, custom doors and drawer fronts, all hoods and
hood liners, entertainment cabinets, fluted wall pullouts, some mullion doors, decorative glass doors, metal doors, narrow arch
valances, mantle hood program, islands and island components, matching tall utility and linen end panels with and without
post attached, manufactured marketing and display materials (excluding SFK’s and Finish Sample Chips), appliance panels,
decorative door hardware and other miscellaneous hardware as well as other cabinets and accessories. Several semi-custom
modifications such as Functional End, Integrated Matching End, Matching End Panels Installed, Matching End Panels Installed
with Reduced Depth or Increased Depth, Metal Doors Installed, Modify Depth, Modify Height, Modify Width, specific Mullion
Doors Installed, Reduced Depth Drawer, Toe Kick Added, and Wide Top Rail are not available on Rush. Items ordered under
the Brush Finish, ColorInspire, or You Draw It programs are not available on Rush. These items will receive the standard lead
time for shipment. This list is subject to change. See the WAY site for a detailed list.
III. SALES AND MARKETING SUPPORT MATERIALS QUICK SHIP PROGRAM
The Sales and Marketing Support Materials Quick Ship Program allows Wellborn customers to expedite Display Doors and
marketing materials. The expedited items will be available for shipment in five (5) business days for Wellborn items and nine (9)
business days for inset or extended lead time items from your order date or on the next available Wellborn truck. Quick Ship order
deadline is 12:00 Noon Central Time. Limit per customer, per week order: Total of 10 Display Doors in any door style and finish
combination for all Wellborn brands combined except Extended Lead Time products. Please refer to your Specification Catalog
for a complete listing of all items available on this program. All items available in the Quick Ship Program are also flagged with
the “QS” symbol in your Price Catalog. All Quick Ship orders must be submitted online at
www.wellbornandyou.com. All Quick
Ship orders are final—no changes are allowed. All items on the Quick Ship Program will automatically be deducted from Co-op
at order entry, provided funds are available, unless otherwise specified. Wellborn Cabinet, Inc. does not guarantee availability
of in-stock Display Doors in instances of weekly orders exceeding stock levels. These items will default to standard lead time.
IV. DISCONTINUED DOOR STYLE AND FINISH REPLACEMENT PROGRAM
All discontinued door styles and finishes will be available for replacement for six (6) months after the discontinued date. Lead
times will vary from standard lead time program to accommodate production schedules. Production will be run once per
quarter.
V. PRICE QUOTES:
Wellborn Cabinet Customer Service does not provide quotations on orders. For pricing assistance, please contact your
Wellborn Territory Manager.
PLEASE NOTE:
All orders sent to Wellborn will be processed as an “ORDER.”
VI. YOU DRAW IT:
You Draw It is only available in Estate Collection and the Premier Series. It is not available with the Select Series, Elegant Bath
Collection, Wellborn Closets or Home Concepts brands.
Requests must be sent in one week prior to ordering. Approval of request is made on an order-by-order basis. Previous approval
does not guarantee a future approval, construction, lead time or pricing. All requests will be returned within five (5) business
days (excluding holidays and weekends). Only one item will be quoted per form; however, this does not affect the quantity of
the item you may order. Please completely fill out the form. Due to the complexity of some requests, delivery times may vary.
This will be communicated to you by your Customer Service Representative.
PLEASE NOTE: Having shipments arrive on scheduled delivery dates is contingent upon proper credit approval, ample lead
time and following the above guidelines.