Wellborn Customer Guide

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ORDER CONFIRMATION
You must log on to to review your confirmation. Please review it and make any changes online
by 12:00 Noon Central Time on the day after your order cut off date. At 12:00 Noon the day after your cut off, the order is
released into production and you are obligated to accept the order. Each brand will have its own logo on the confirmation.
Elegant Bath Collection and Wellborn Closets will be included on a Wellborn or Estate invoice. The order confirmation will
contain the following information:
1. Address that will receive invoice
2. Address where order will be shipped
3. Customer number for billing address
4. Order Number assigned by Wellborn
5. Payment Terms
6. Identifies original order with PRP, Returns and Credit
Memos
7. Delivery Service that will be used
8. Order reason (i.e. standard lead time, rush, etc.)
9. P.O. information provided by Wellborn Dealer
10. Job specific information provided by customer
11. Customer number for shipping address
12. Date order was released into Wellborn system
13. Scheduled ship date
14. Total number of cubes
15. Item Number and description
16. Quantity ordered
17. Factored price of each item
18. Extended amount of items ordered on same line
19. Cabinet Modification Indicator - Cabinets modified
through our Semi-Custom Program or Function Ready
program will have an asterisk(*) after the code indicating
the cabinet has been modified. Modifications will appear
to the right of the asterisk.
20. Additional order identification information provided
by Wellborn Dealer or flag inserted by Wellborn with
special information.
21. Total Amount—Does not include miscellaneous freight
charges, such as LTL charges. Applicable charges will
appear in a separate line item titled Miscellaneous
Freight Charges on your invoice.
Note: Confirmations reflect your final order and are final.
What is an Order Confirmation?
A confirmation is your order as it will be
processed. It is your responsibility to confirm
that it is accurate and make any necessary
changes. Order confirmations from electronic
orders are an exact reflection of what you
keyed. Order confirmations are available
online.
*
*KAAT will be notated