Wellborn Customer Guide

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Home Concepts Rush Program
Home Concepts Truckload (Only applies if a truckload is available):
The Rush Program enables Home Concepts Dealers to expedite up to ten (10) items with a maximum of five (5) cabinets and
five (5) accessories per customer, per week with an additional 25% upcharge on those items. The expedited items will be
available for shipment in five (5) business days from order date. Customer will be given the option to pay LTL or place on the
next available Wellborn truck. Rush Order deadline is 12:00 Noon CT. All Rush Orders must be approved by Customer Service.
Rush Orders must be specified prior to order entry. ALL RUSH ORDERS ARE FINAL—NO CHANGES ARE ALLOWED. Rush
orders must be submitted online at
In the event that you exceed your weekly Rush limit, excess items will automatically move to the Rush hold bin and will
submit the next available week. This is an automatic process and no verbal notification will be made to the customer by
Wellborn Cabinet, Inc.
Home Concepts KAAT:
The Rush Program enables Home Concepts Dealers to expedite up to ten (10) items with a maximum of five (5) cabinets and
five (5) accessories per customer, per week with the addition of a 25% up-charge on those items. Home Concepts KAAT Rush
Order count is included in your total Wellborn Rush Order item count, which means your total Rush items for Wellborn and
Home Concepts KAAT is 10 items. The expedited items will be available for shipment in five (5) business days from your order
date or on the next available Wellborn truck. Rush order deadline is 12:00 noon Central Time. All rush orders must be approved
by Wellborn Customer Service. Rush orders must be specified prior to order entry. ALL RUSH ORDERS ARE FINAL—NO
CHANGES ARE ALLOWED. Rush orders must be submitted online at .
In the event that you exceed your weekly Rush limit, excess items will automatically move to the Rush hold bin and will
submit the next available week. This is an automatic process and no verbal notification will be made to the customer by
Wellborn Cabinet, Inc.
Estate Collection Rush Program
The Rush Program enables Estate Collection Dealers to expedite up to ten (10) items with a maximum of five (5) cabinets
and five (5) accessories per customer, per week with the addition of a 25% up-charge on those items. Estate Collection
Rush Order count is included in your total Wellborn Rush Order item count, which means your total Rush items for
Wellborn and Estate Collection is 10 items. The expedited items will be available for shipment in nine (9) business
days from your order date or on the next available Wellborn truck. Rush order deadline is 12:00 noon Central Time. All rush
orders must be approved by Wellborn Customer Service. Rush orders must be specified prior to order entry. ALL RUSH ORDERS
ARE FINAL—NO CHANGES ARE ALLOWED. Rush orders must be submitted online at . Lead time
is subject to change and will be notated on your confirmation.
In the event that you exceed your weekly Rush limit, excess items will automatically move to the Rush hold bin and will
submit the next available week. This is an automatic process and no verbal notification will be made to the customer by
Wellborn Cabinet, Inc.
Wellborn Closets Rush Program
The Rush Program enables Wellborn Closets Dealers to expedite up to ten (10) items with a maximum of five (5) cabinets and
five (5) accessories per customer, per week with the addition of a 25% up charge on those items. Wellborn Closets Rush Order
count is included in your total Wellborn Rush Order item count, which means your total Rush items for Wellborn and Wellborn
Closets is 10 items. The expedited items will be available for shipment in five (5) business days from your order date or on
the next available Wellborn truck. Rush order deadline time is 12:00 noon Central Time. All rush orders must be approved
by Wellborn Customer Service. Rush orders must be specified prior to order entry. ALL RUSH ORDERS ARE FINAL—NO
CHANGES ARE ALLOWED. Rush orders must be submitted online at .
In the event that you exceed your weekly Rush limit, excess items will automatically move to the Rush hold bin and will
submit the next available week. This is an automatic process and no verbal notification will be made to the customer by
Wellborn Cabinet, Inc.
Elegant Bath Collection Rush Program
The Rush Program enables Elegant Bath Dealers to expedite up to ten (10) items with a maximum of five (5) cabinets and five
(5) accessories per customer, per week with the addition of a 25% up charge on those items. Elegant Bath Rush Order count is
included in your total Wellborn Rush Order item count, which means your total Rush items for Wellborn and Elegant Bath is
10 items. Standard lead time items that are expedited will be available for shipment in five (5) business days for overlay items
and nine (9) business days for inset items from your order date or on the next available Wellborn truck. Extended lead time
items that are expedited will be available for shipment in nine (9) business days from order date or on the next Wellborn truck.
Rush order deadline time is 12:00 noon Central Time. All rush orders must be approved by Wellborn Customer Service. Rush
orders must be specified prior to order entry. ALL RUSH ORDERS ARE FINAL—NO CHANGES ARE ALLOWED. Rush orders
must be submitted online at
In the event that you exceed your weekly Rush limit, excess items will automatically move to the Rush hold bin and will
submit the next available week. This is an automatic process and no verbal notification will be made to the customer by
Wellborn Cabinet, Inc.