831 / 878
Premier–12–51
Co-operative Program - General Rules
Accrual
Co-op accrual is earned based on a percentage of your net sales for all qualified cabinet purchases, excluding taxes and credit charges,
in the following brands: Estate Collection, Wellborn Closets, Elegant Bath Collection, and Wellborn’s Select and Premier Series. See
purchase agreement for Co-op advertising and merchandising percentage. Co-op accrues daily based on daily account activity.
Home Concepts orders do not accrue Co-op funds and are not eligible for reimbursement.
Reimbursement
1. The Co-op program reimburses at either 50% or 100% depending on the Co-op item. These items are detailed further within
this section.
2. Credits will be issued for Advertising and Merchandising methods submitted January through the following March based on
January through December net sales. A three-month grace period is available to submit claims for calendar year
purchases.
Annual Cabinet (Purchase) Period Calendar Year
Co-op Claim (Submission) Period Calendar Year
3. Co-op claim forms must be submitted by
March 31
st
after the close of the calendar year.
4. ADVERTISINGCLAIMDEDUCTIONS CANNOT BE TAKEN FROM INVOICE REMITTANCE PRIOR TORECEIPTOF
CREDIT MEMO. All Wellborn invoices must be paid in full for Co-op credit, unless Co-op is issued at order entry. Please
see below for Co-op at order entry guidelines.
5. All approved claims not submitted at order entry will be paid by credit memo to your account.
6. Co-op credits will not be issued on accounts with payments 15 days from net terms.
7. All claims must be submitted within 45 days of invoice date for prompt credit to be issued.
8. Claims are processed as soon as all required documentation is received.
9. Co-op claims cannot be carried over to the next program year.
10. Claims will not be approved in excess of the individual dealer’s available Co-op credit balance.
Account Balance
1. Funds not claimed by March 31st will be forfeited.
2. Co-op balances can be found on the
site, on your account snapshot.
Co-operative Program -
2
Ways To File A Claim
Automatic at Order Entry
All orders placed as Quick Ship Co-op Eligible or Sales and Marketing Co-op Eligible will be automatically deducted from
Co-op, provided funds are available. If you DO NOT wish to receive Co-op at order entry, simply place your sales and
marketing support materials order as a Standard Order.
Placing a Direct Connect Co-op Order
1. Create Wellborn Order
2. Create New Quote
3. Choose one of the following:
a. Quick Ship (Co-op)—This order will be available to ship in 5 business days.
b. Sales and Marketing (Co-op)—This order will be available to ship at standard lead time.
4. Choose from the following items:
a. Samples
b. Sales Aids
c. Other (Design Center Replacement Items, etc.)
d. Sample Chips (SC) / Touch Up
How Your Claim is Processed
1. If 100% of the funds are available, your invoice will show a $0 balance.
2. If your Co-op balance is less than the amount of the invoice, you will be invoiced for the portion not covered by
your Co-op.
For example, if an order for $200 worth of literature is placed and the balance in Co-op is $150, the $150 will be
deducted from Co-op and you will only be invoiced for $50.
January February March April
May
June
July
August September October November December January February March
January February March April
May
June
July
August September October November December