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PRODUCT AWARENESS STATEMENT
The natural characteristics of wood with respect to its color, texture, finishes, grain pattern and wood movement will show distinctive
features that may be perceived by some individuals to be product defects. However, these characteristics result from environmental
factors beyond manufacturer’s control (i.e., humidity changes) and are not considered defects on a Wellborn product and are excluded
from Warranty. To gain further understanding of the characteristics of hardwoods, please review the section titled “Characteristics of
Natural Wood” in our Installation, Care and Warranty Guide. The following are examples of these natural characteristics:
• All wood finishes will show a change in color of finish and wood over time, including thermofoiled and laminate doors, which may occur
when exposed to sunlight, smoke, UV rays, indoor lighting, household or cleaning chemicals, or other environmental conditions. White
will develop yellow tones. Some panels, such as veneer, may change at a faster rate than solid wood. Cherry wood ages noticably
faster than other wood species.
• All doors will show separation and peeling in the joints at the door corners. These characteristics are more prevalent in miter door
styles than other doors. This is directly related to relative humidity and how it reacts to wood. We recommend humidity control in
your home.
• Separation at the face frame or door joint lines can be visible in all stained and painted finishes. These characteristics are more
prevalent in darker finishes and painted products.
• Solid wood doors manufactured of quality kiln-dried hardwood are affected by temperature and humidity and will expand or contract
depending on the location installed. These conditions are inherent in all wood products and will cause a light line to appear at edges
of the center panel normally when winter heating greatly reduces humidity. This can easily be touched up (use a Wellborn Touch up
Kit) and is not considered a defect. Excessive humidity will cause expansion of the center panel which will result in shifting of rails and
stiles of the door. This can be controlled by regulating humidity.
• End panels, due to being made of different materials, will not match the door of cabinet. This is not considered a defect and is not
covered under warranty.
• Painted Medium Density Fiberboard (MDF) doors display a color variance from the painted maple face frames and mouldings used in
the same finish due to the MDF substrate material. This is not considered a defect and is not covered under warranty.
• Any product that is exposed to moisture will show separation at the joints. This natural characteristic is excluded from warranty.
• Undue wetness and heat to the edges of thermofoil and laminate doors will cause delamination over time.
• Doors that are warped must be allowed to hang through one heating cycle, or 180 days, before a no-charge replacement will be
considered.
• Some doors may warp slightly after being installed in a new home due to high humidity levels and in older homes due to low humidity
levels. The door will usually return to its normal flat position after going through the heating cycle; however, cabinets need to be
checked for proper installation and squareness. Cabinets improperly installed can be racked out of square. If cabinets are not properly
installed, shimmed, or the floor is unlevel, the cabinet face frame may rack to the contour of the wall resulting in doors that appear
off on a flat plane. The door will probably still be flat and not warped or racked. These problems can be greatly reduced with correct
installation and humidity control.
• Variations in natural grains and finishes (especially noticeable in natural and light stain colors) are not considered defects.
• Scratches and changes in finish sheen resulting from bumps or abrasions during delivery, installation, and daily usage are not
considered defects.
Even though great care and quality control standards exist in the manufacturing of these products, the above characteristics could
possibly develop in your cabinetry. We recommend humidity control in your home for all products to reduce the possibility of wood
movement and shrinkage.
CAUTION: During the cleaning cycle of self-cleaning appliances, we recommend that you remove the doors and drawers
of all cabinets adjacent to and above the oven. The cleaning cycle generates heat that could affect the finish and surface
of the cabinets. We recommend a Delamination Shield (Item Code: DS) be placed between freestanding base ovens and
adjacent base cabinet during cabinet installation. Wellborn Cabinet, Inc. is not responsible for any product defect that
results from not following these procedures.
General Product Information
Wood based materials must be protected against both high and low humidity extremes as well as direct moisture since the wood used
in them retains its hygroscopic properties despite the fact that it has been processed.
Wellborn Cabinet, Inc. reserves the right to continuous product refinement. Specification changes in design and materials may be
introduced, as conditions require, without obligation to make changes to products previously manufactured. If a claim is filed after a
product becomes obsolete, Wellborn Cabinet, Inc. reserves the right to honor the warranty by replacing the discontinued product with
the current product that is closest to being equivalent to the original product. This replacement product may not perfectly match the
original. On all product enhancements, the old style will no longer be available as of the effective date of the change. Discontinued door
styles and finishes will be available for replacement for 6 months from discontinue date; however, lead times will vary. Production will be
run once per quarter. The warranty on any replacement product will extend for the balance of the original warranty.
Any wall cabinets greater than 36” wide are not recommended as stand alone cabinets without additional reinforcements above and
beyond Wellborn’s installation manual guidelines. We also recommend that any stand alone cabinet, regardless of width, be reinforced
with angle brackets to help support the weight of accessories that is added to cabinet interior. Wellborn Cabinet Inc. meets or exceeds
KCMA weight requirements. Wellborn Cabinet, Inc. will not warranty any cabinets that fall as a result of standing alone. It is the dealer’s
responsibility to design cabinetry that are not single displays on a wall. Dealer will be obligated to pay the cost of damages if dealer
designs with single cabinets.
Door styles that have wide shaker stiles have a stronger tendency to warp.