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Wellborn Cabinet, Inc. provides a Lifetime Limited Warranty on the Select and Premier Series, Aspire, Wellborn Closets, Elegant Bath
Collection and Estate Collection to the original consumer purchaser for the lifetime of the product. The Select Series has a machine
sanded finishing process and does not include the detailed hand sanding technique featured in the Premier Series, Aspire, and
Estate Collection. Therefore, Wellborn Cabinet, Inc. does not recommend designs combining these series. Wellborn Cabinet, Inc. does
not warrant finish matching between Home Concepts, the Select Series and the Premier Series, Aspire, Elegant Bath Collection or
Estate Collection due to differences in wood characteristics and finishing processes. This warranty does not cover any and all claims
hereunder made relating to or arising from finish matching which may exist in cabinets within designs blending or mixing different
series, such as designs combining the Home Concepts or Select Series with the Premier Series, Aspire, Elegant Bath Collection or
Estate Collection. We further warrant our solid wood dovetailed, superior metal and deluxe drawer boxes to the original consumer
purchaser for the lifetime of the product. We also offer an Exclusive Lifetime Limited Warranty to the original consumer purchaser
on our Drawer Suspension Systems and Door Hinges. This warranty is expressed by the supplier. Replacement hinges and drawer
slides are subject to availability from our supplier. If a claim is filed after a product becomes obsolete, the manufacturer will replace
the discontinued product with the product that is closest to being equivalent to the original. After Wellborn’s warranty expires, it is
the consumer’s responsibility to contact the manufacturer for hinge or slide replacements. These warranties constitute the exclusive
remedy against Wellborn Cabinet, Inc. for all cabinetry parts that have been proven to Wellborn Cabinet, Inc.’s satisfaction to be
defective in material and/or workmanship under normal residential usage. These warranties are only valid in the United States of
America. These warranties are limited to the first and original buyer, and are not transferable to subsequent owners.
The lifetime of
cabinets is expected to be 10 years. Based on all other warranty terms and conditions being met, credit for replacement of product
for warranty claims will be prorated based on the expected lifetime of the product.
Inset Cabinetry
There are extreme differences in the design and the installation of inset cabinetry. Due to the cabinet door's inset design into the
face frame, many design rules are different than in standard overlay cabinetry including pull dimensions, door opening tolerance for
adjacent cabinets, interior accessories, and many more. Installing inset cabinets has extreme differences from standard overlay. For
inset cabinetry in the Premier Series, tolerance around doors and drawers will vary. Prior to installation, cabinet should be placed on
a level surface, door spacers removed and each door and drawer inspected for proper opening and closing. If there are any issues
with operation of the cabinet parts, contact your customer service representative immediately prior to cabinet installation. The door
and drawer front opening and closing operation will be voided from warranty if the cabinet has been installed.
Inset cabinets must be carefully installed with proper shimming to avoid racking the cabinet out of square, which causes binding
and malfunction. Cabinets must NOT be racked in any way for inset cabinetry. Cabinet doors and drawers should NOT be removed
from cabinet during installation.
Vanity Wall Mounts
Because of the design characteristics of the Wall Mounted Vanity, Wellborn recommends installation strictly in accordance with the
instructions in the Elegant Bath Collection Specification and Price Catalog and the Installation, Care and Warranty Guide. Failure
to strictly follow the installation illustration may result in an unintended separation of the Vanity from the wall and potentially cause
injury or damage to property. Any such damage to the Vanity caused by an installation not strictly adhering to the illustration in the
above referenced literature is not covered by our warranty.
Drawer Boxes
Wellborn Cabinet, Inc. will send the original consumer purchaser a new Wellborn dovetailed, superior metal and deluxe metal
drawer boxes to replace any defective dovetailed drawer box subject to this warranty. This warranty is for replacement only.
Wellborn Cabinet, Inc. specifically does not cover drawers which have been exposed to abuse, misuse or excessive loads. To obtain
replacement, remove the drawer from the cabinet and remove the drawer front and hardware from the drawer box. Mail the drawer
box and $15.00 (certified check or money order) for postage and handling to:
Wellborn Cabinet, Inc.; P.O. Box 1210; Ashland, AL 36251
How to File A Claim
Please enclose a letter explaining the defect with a copy of your proof of purchase. Give the full name and address of your dealer
and original installer. Allow approximately 4-6 weeks for delivery.
All claims for defective products must be submitted in writing on the Wellborn Cabinet, Inc. Warranty Claims Form to the Wellborn
Cabinet, Inc. Dealer detailing the specific problem no later than 90 days after the defect has been known. Proof of purchase (an original
invoice or a dated sales receipt from a Wellborn Dealer) is required. Warranty claims must be initially made through your Wellborn
Cabinet, Inc. Dealer. The Wellborn Cabinet, Inc. Dealer will present the warranty claim to Wellborn Cabinet, Inc. If you need further
assistance, please contact:
Wellborn Cabinet, Inc.; Customer Service/Warranty Claims; P.O. Box 1210; Ashland, AL 36251
Upon inspection, Wellborn Cabinet, Inc., at their discretion, will either replace or repair the defective part. This warranty does not cover
costs associated with shipping or transportation of replacements, removal or installation costs, loss of time, use or revenue or other
incidental damages, regardless of whether the work was performed by a contractor, service company or consumer. Replacement items
will be sent at a charge cost to the Dealer and submitted as a credit by a Wellborn Account Manager. This is a parts-only warranty, and
excludes any charges for labor expense or product damage incurred by the installer in connection with the replacement of defective
parts or portions thereof. Wellborn Cabinet, Inc. will not be responsible for any product damaged as a result of the purchaser’s attempt to
repair the product. Wellborn Cabinet, Inc. reserves the right to request products be returned to the factory for determination of warranty
requirements before issuing credit. This warranty only covers products supplied by Wellborn Cabinet, Inc.
All woods feature natural characteristics such as grain patterns, texture, and color variations. We do not consider these defects in our
product. Read the Product Awareness Statement for a detailed explanation of characteristics that are not considered to be defects of
our product.