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All woods feature natural characteristics such as grain patterns, texture, and color variations. We do not consider these defects
in our product. Read the Product Awareness Statement for a detailed explanation of characteristics that are not considered to be
defects of our product.
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PRODUCT AWARENESS STATEMENT
The natural characteristics of wood with respect to its color, texture, finishes, grain pattern and wood movement will show
distinctive features that may be perceived by some individuals to be product defects. However, these characteristics result from
environmental factors beyond manufacturer’s control (i.e., humidity changes) and are not considered defects on a Wellborn product
and are excluded from Warranty. To gain further understanding of the characteristics of hardwoods, please review the section titled
“Characteristics of Natural Wood” in our Installation, Care and Warranty Guide. The following are examples of these natural
characteristics:
• All wood finishes will show a change in color of finish and wood over time, including thermofoiled and laminate doors, which
may occur when exposed to sunlight, smoke, UV rays, indoor lighting, household or cleaning chemicals, or other environmental
conditions. White will develop yellow tones. Some panels, such as veneer, may change at a faster rate than solid wood. Cherry
wood ages noticably faster than other wood species.
• All doors will show separation and peeling in the joints at the door corners. These characteristics are more prevalent in miter door
styles than other doors. This is directly related to relative humidity and how it reacts to wood. We recommend humidity control
in your home.
• Separation at the face frame or door joint lines can be visible in all stained and painted finishes. These characteristics are more
prevalent in darker finishes and painted products.
• Solid wood doors manufactured of quality kiln-dried hardwood are affected by temperature and humidity and will expand or
contract depending on the location installed. These conditions are inherent in all wood products and will cause a light line to
appear at edges of the center panel normally when winter heating greatly reduces humidity. This can easily be touched up (use a
Wellborn Touch up Kit) and is not considered a defect. Excessive humidity will cause expansion of the center panel which will
result in shifting of rails and stiles of the door. This can be controlled by regulating humidity.
• Painted Medium Density Fiberboard (MDF) doors display a color variance from the painted maple face frames and mouldings used
in the same finish due to the MDF substrate material. This is not considered a defect and is not covered under warranty.
• Any product that is exposed to moisture will show separation at the joints. This natural characteristic is excluded from warranty.
• Undue wetness and heat to the edges of thermofoil and laminate doors will cause delamination over time.
• Doors that are warped must be allowed to hang through one heating cycle, or 180 days, before a no-charge replacement will be
considered.
• Some doors may warp slightly after being installed in a new home due to high humidity levels and in older homes due to low
humidity levels. The door will usually return to its normal flat position after going through the heating cycle; however, cabinets
need to be checked for proper installation and squareness. Cabinets improperly installed can be racked out of square. If cabinets
are not properly installed, shimmed, or the floor is unlevel, the cabinet face frame may rack to the contour of the wall resulting in
doors that appear off on a flat plane. The door will probably still be flat and not warped or racked. These problems can be greatly
reduced with correct installation and humidity control.
• Variations in natural grains and finishes (especially noticeable in natural and light stain colors) are not considered defects.
• Scratches and changes in finish sheen resulting from bumps or abrasions during delivery, installation, and daily usage are not
considered defects.
Even though great care and quality control standards exist in the manufacturing of these products, the above characteristics could
possibly develop in your cabinetry. We recommend humidity control in your home for all products to reduce the possibility of wood
movement and shrinkage.
CAUTION: During the cleaning cycle of self-cleaning appliances, we recommend that you remove the doors and drawers
of all cabinets adjacent to and above the oven. The cleaning cycle generates heat that could affect the finish and surface
of the cabinets. We recommend a Delamination Shield (Item Code: DS) be placed between freestanding base ovens
and adjacent base cabinet during cabinet installation. Wellborn Cabinet, Inc. is not responsible for any product
defect that results from not following these procedures.
General Product Information
Wood based materials must be protected against both high and low humidity extremes as well as direct moisture since the wood used
in them retains its hygroscopic properties despite the fact that it has been processed.
Wellborn Cabinet, Inc. reserves the right to continuous product refinement. Specification changes in design and materials may be
introduced, as conditions require, without obligation to make changes to products previously manufactured. If a claim is filed after
a product becomes obsolete, Wellborn Cabinet, Inc. reserves the right to honor the warranty by replacing the discontinued product
with the current product that is closest to being equivalent to the original product. This replacement product may not perfectly
match the original. On all product enhancements, the old style will no longer be available as of the effective date of the change.
Discontinued door styles and finishes will be available for replacement for 6 months from discontinue date; however, lead times will
vary. Production will be run once per quarter. The warranty on any replacement product will extend for the balance of the original
warranty.
Any wall cabinets greater than 36” wide are not recommended as stand alone cabinets without additional reinforcements above
and beyond Wellborn’s installation manual guidelines. We also recommend that any stand alone cabinet, regardless of width, be